COVID 19 ANNOUNCEMENTS
All GCTO Branches are open to the public!
Please respect social distancing!
Administrative and Property Tax offices (2nd floor Moody)
do not have protective barriers. All business will take place in the Galveston branch.
Effectively Protest Property Value Information!
Please download and review booklet and spreadsheet posted below and at Press Releases & Other Important Information link at left. The booklet, in combination with
the spreadsheet provides all the tools needed to protest.
Cheryl E. Johnson, PCC
Galveston County Tax Assessor Collector
Welcome to the Galveston County Tax Office! Our mission is to provide exemplary service in a cost efficient manner to all customers. Since 2005, our team has been dedicated to serving the public and governmental entities with enthusiasm and excellence. We will continue to focus on improving accountability, the quality of services and aggressively seek ways to lower cost. We are working smarter and delivering more to you!
All Departments (877) 766-2284 (toll free)
Support Services (877) 766-2284 (toll free)
Property Tax (409) 766-2481
Voter Registration (888) 976-2280 (toll free)
Motto of the Galveston County Tax Office: The race for quality has no finish line!
11 Customer Service Commandments
The customer is never an interruption to our work...the customer IS our work!
Brighten every customer’s day. Greet everyone with a smile.
Whenever possible, call customers by name.
Project professional courtesy and dignity.
State things in a positive way.
Never argue with a customer.
Always go the extra mile to provide assistance.
Never say, “I don’t know” without saying, “but I would be more than
happy to find out!”
Never blame others.
- Never forget our customers pay our salary.
- Be remarkable!
Off highway vehicle information under Motor Vehicle link!
Bill 2 has and will continue to increase transparency and make
it easier for citizens to find out important information about their local
governments during the assessment process. Assessment is not about value, rather it is the process of calculating tax rates using the appraisal rolls provided by county appraisal districts.
names of some of the rates we calculate will be changing - the Effective Tax Rate will now be referred to as the No New Revenue Tax Rate and the Rollback Rate will now be referred to as the Voter Approval Rate. For
most governments, any increase in revenue above 3.5% will require automatic voter approval at the next November election. School district Voter Approval Rate beginning in 2020 will be 2.5%!
You should have experienced savings on your school district tax rates in 2019 (if your value did not increase) with implementation of House Bill 3. School district tax rates will be compressed based on value increases.
LOCAL GOVERNMENT TAX PUBLIC HEARING SCHEDULE
The schedules for the 2020 tax year public hearings will be published as local government partners set dates and will be listed here. The actual notices will be published under the Property Tax Information Entity Partners link above.
The Truth in Taxation Five Year Summary is located below and under the Property Tax Information - Entity Partners link above at left.
Truth In Taxation Five Year Rate Report 2014 through 2019.pdf