The customer is never an interruption to our work...the customer IS our work!
Brighten every customer’s day. Greet everyone with a smile.
Whenever possible, call customers by name.
Project professional courtesy and dignity.
State things in a positive way.
Never argue with a customer.
Always go the extra mile to provide assistance.
Never say, “I don’t know” without saying, “but I would be more than
happy to find out!”
Never blame others.
- Never forget our customers pay our salary.
- Be remarkable!
Tx CONSTITIONAL AMENDMENT INFO
10 Constitutional Amendments will be on the November 5th ballot. The language and impact
of a yes or no vote along with a brief explanation is included in the attachment below.
Ten Constitutional Amendments.pdf
TRUTH IN
TAXATION NEWS
Senate
Bill 2 has and will continue to increase transparency and make
it easier for citizens to find out important information about their local
governments during the assessment process. Assessment is not about
value, rather it is the process of calculating tax rates using the appraisal
totals provided by county appraisal districts.
Although
many significant changes will begin January 1, 2020, there
are statutory requirements all counties must comply with this year
including publishing all county government tax rate calculations for a
five year period (see the Property Tax Information/Entity Partners link
above on the left). Also - notices of tax rate hearings will be published as they
become available for all GCTO partner governments (as well as a brief
summary below).
The
names of some of the rates we calculate will be changing - the
Effective Tax Rate will now be referred to as the No New Revenue Tax
Rate and the Rollback Rate will now be referred to as the Voter |
Approval Rate. For
most governments, any increase in revenue above
3.5% will require automatic voter approval at the next November
election. School district Voter Approval Rate beginning in 2020 will
be 2.5%!
You will experience some savings on your school district tax rates this year
with implementation of House Bill 3. Find additional information at the
Press Releases and Other Important Information link at the left.
LOCAL GOVERNMENT TAX PUBLIC HEARING SCHEDULE:
As of October 3, 2019, all Galveston County governments have adopted their rates with the
exception of Friendswood (October 7th adoption date) and League City (October 8th adoption
date). The schedule for the 2020 tax year will be published as established beginning in August 2020.
The Truth in Taxation Five Year Summary is located below and under the Property Tax Information Entity Partners link at left.
Truth in Taxation Five Year History Report for Galveston County Governments.pdf