GCTO offices remain closed to the public while
protective barriers are installed throughout
branches. Hours the week of April 6th and 13th
are 8 am to 4:30 pm Monday through Thursday.
All branches will be open for full customer
services April 20th
(unless another stay at home order is issued).
Social distancing will be required.
Property Tax Payments:
The Governor has NOT extended tax payment deadlines; however, a
request for waiver of all late March payments will be on the next
Commissioners Court agenda (4/20).
The Governor suspended motor vehicle registration and titling and
permanent disabled person placards and titling penalties.
All 30 day temporary permits have been extended 30 days.
Appraisal District Info
The Harris and Galveston CADs are closed to the public. Please contact them
via telephone, mail or email (see contact info below).
Harris CAD has mailed 2020 appraisal notices and Galveston CAD will
mail April 20. Both County Chief Appraisers
have extended the business personal property rendition deadline to May 15th.
Telephone: 409-935-1980 or 1-866-277-4725 (toll free)
Address: 9850 EF Lowry Expressway, Texas City, TX 77550
Address: 13013 Northwest Freeway (290), Houston, TX
Cheryl E. Johnson, PCC
Galveston County Tax Assessor Collector
Welcome to the Galveston County Tax Office! Our mission is to provide exemplary service in a cost efficient manner to all customers. Since 2005, our team has been dedicated to serving the public and governmental entities with enthusiasm and excellence. We will continue to focus on improving accountability, the quality of services and aggressively seek ways to lower cost. We are working smarter and delivering more to you!
All Departments (877) 766-2284 (toll free)
Support Services (877) 766-2284 (toll free)
Property Tax (409) 766-2481
Voter Registration (888) 976-2280 (toll free)
Motto of the Galveston County Tax Office: The race for quality has no finish line!
10 Commandments of Customer Service (plus one)
The customer is never an interruption to our work...the customer IS our work!
Brighten every customer’s day. Greet everyone with a smile.
Whenever possible, call customers by name.
Project professional courtesy and dignity.
State things in a positive way.
Never argue with a customer.
Always go the extra mile to provide assistance.
Never say, “I don’t know” without saying, “but I would be more than
happy to find out!”
Never blame others.
- Never forget our customers pay our salary.
- Be remarkable!
See Motor Vehicle Information link for information on off highway vehicles!
Bill 2 has and will continue to increase transparency and make
it easier for citizens to find out important information about their local
governments during the assessment process. Assessment is not about value, rather it is the process of calculating tax rates using the appraisal totals provided by county appraisal districts.
names of some of the rates we calculate will be changing - the Effective Tax Rate will now be referred to as the No New Revenue Tax Rate and the Rollback Rate will now be referred to as the Voter Approval Rate. For
most governments, any increase in revenue above 3.5% will require automatic voter approval at the next November election. School district Voter Approval Rate beginning in 2020 will be 2.5%!
You should have experienced savings on your school district tax rates in 2019 (if your value did not increase) with implementation of House Bill 3. Find additional information at the Press Releases and Other Important Information link at the left.
LOCAL GOVERNMENT TAX PUBLIC HEARING SCHEDULE
The schedules for the 2020 tax year public hearings will be published as local government partners set dates and will be listed here. The actual notices will be published under the Property Tax Information - Entity Partners link above.
The Truth in Taxation Five Year Summary is located below and under the Property Tax Information - Entity Partners link above at left.
Truth In Taxation Five Year Rate Report 2014 through 2019.pdf