The customer is never an interruption to our work...the customer IS our work!
Brighten every customer’s day. Greet everyone with a smile.
Whenever possible, call customers by name.
Project professional courtesy and dignity.
State things in a positive way.
Never argue with a customer.
Always go the extra mile to provide assistance.
Never say, “I don’t know” without saying, “but I would be more than
happy to find out!”
Never blame others.
- Never forget our customers pay our salary.
- Be remarkable!
See Motor Vehicle Information link for information on off highway vehicles!
Bill 2 has and will continue to increase transparency and make
it easier for citizens to find out important information about their local
governments during the assessment process. Assessment is not about
value, rather it is the process of calculating tax rates using the appraisal
totals provided by county appraisal districts.
many significant changes will begin January 1, 2020, there
are statutory requirements all counties must comply with this year
including publishing all county government tax rate calculations for a
five year period (see the Property Tax Information/Entity Partners link
above on the left). Also - notices of tax rate hearings will be published as they
become available for all GCTO partner governments (as well as a brief
names of some of the rates we calculate will be changing - the
Effective Tax Rate will now be referred to as the No New Revenue Tax
Rate and the Rollback Rate will now be referred to as the Voter |
Approval Rate. For
most governments, any increase in revenue above
3.5% will require automatic voter approval at the next November
election. School district Voter Approval Rate beginning in 2020 will
You will experience some savings on your school district tax rates for the 2019
tax year with implementation of House Bill 3. Find additional information at the
Press Releases and Other Important Information link at the left.
LOCAL GOVERNMENT TAX PUBLIC HEARING SCHEDULE
The schedules for the 2020 tax year public hearings will be published as local government partners set dates and will be listed here. The actual notices will be published under the
Property Tax Information - Entity Partners link above.
The Truth in Taxation Five Year Summary is located below and under the Property Tax Information - Entity Partners link above at left.
Truth In Taxation Five Year Rate Report 2014 through 2019.pdf